Which competency includes determining fundamental causes of a problem?

The competency that includes determining fundamental causes of a problem is solving problems related to work activities. This competency focuses specifically on identifying issues, analyzing their root causes, and developing effective solutions. It encompasses various problem-solving techniques that might involve critical thinking, systematic approaches, and the application of relevant knowledge to understand the underlying factors contributing to a specific issue.

By focusing on solving problems, individuals are equipped with the skills necessary to assess situations critically, gather relevant data, and implement strategies that address not just the symptoms but the root causes of problems in a work context. This skill is particularly important in pharmacy practice, where identifying the source of a medication error or patient issue can lead to better patient outcomes and improved service quality.

The other options do not specifically address the analysis of problems and their fundamental causes. Maintaining and enhancing relevant technology is more focused on the upkeep and improvement of tools and systems rather than problem investigation. Using relevant technologies pertains to applying existing tools or systems without necessarily delving into problem-solving. Using mathematical concepts and techniques is primarily about applying numerical and analytical methods rather than tackling the cause of an issue in work activities.