Which competency includes studying and selecting appropriate technology?

The competency that includes studying and selecting appropriate technology is centered on the understanding and utilization of relevant technologies. This involves not only familiarity with various technological tools but also the ability to evaluate which technologies will best serve specific tasks and organizational needs within the pharmacy sector.

In the context of pharmacy services, this competency ensures that pharmacy assistants are equipped to enhance efficiency and effectiveness in their work environments. By being trained in the use of relevant technologies, pharmacy assistants can improve medication management systems, automate processes, and utilize software for inventory management, which ultimately contributes to better patient care and operational productivity.

The other options focus on different skill sets: developing negotiation skills is about communication and deal-making; solving problems related to workplace activities emphasizes critical thinking and troubleshooting; and identifying customer service needs pertains to understanding client expectations and providing appropriate support. While all are valuable skills in pharmacy practice, they do not specifically encompass the study and selection of technology, which is the essence of the correct answer.