Which competency is most likely to include problem-solving related to work activities?

The competency that includes problem-solving related to work activities is clearly focused on addressing specific challenges or issues that may arise in the pharmacy setting. This competency emphasizes the ability to identify potential problems, evaluate various solutions, and implement the most effective course of action to resolve these issues. It encompasses critical thinking and analytical skills, enabling a pharmacy assistant to respond to everyday challenges, such as customer inquiries, medication errors, or workflow inefficiencies.

In contrast, analyzing results typically involves reviewing data or outcomes rather than directly engaging in problem-solving. Applying relevant technology may enhance efficiency and effectiveness but does not inherently imply the resolution of work-related problems. Maintaining records is essential for organizational purposes but does not focus on addressing or solving problems. Thus, the competency that directly aligns with tackling work-related challenges is centered around effectively solving problems as they arise in the pharmacy environment.