Which competency would include the education of patients about their medications?

Providing education to patients about their medications is fundamentally about ensuring they understand how to use their medications effectively, which encompasses more than just the physical act of dispensing. This competency involves actively engaging with patients to inform them about their treatment regimen, discussing potential side effects, instructions for use, and the importance of adherence to therapy.

This approach focuses on fostering a better understanding of health and medication among patients, thus empowering them to take charge of their health. By performing health promotion and education, pharmacy assistants can facilitate better health outcomes by ensuring that patients are well-informed and capable of managing their health conditions effectively.

In contrast, performing medication therapy management primarily involves reviewing and evaluating medication regimens rather than focusing solely on patient education. Dispensing pharmaceutical products is more about the logistical side of handling medications without necessarily involving patient education. Providing customer service generally pertains to the interaction and service level but does not specifically address the educational component regarding medication.